Accessibility Policy for Good Good Ganja Shop

Effective Date: August 8, 2025

At Good Good Ganja Shop, an online cannabis retailer based in Los Angeles, CA, we are committed to making our website (goodgoodganjashop.com) accessible to everyone, including individuals with disabilities. Our mission is to provide a welcoming and inclusive experience for all customers seeking premium, lab-tested cannabis products—flower, edibles, vapes, concentrates, and more. We strive to ensure that our digital platform is usable by people of all abilities, in alignment with our values of community, care, and good vibes.

Our Commitment to Accessibility

We are dedicated to meeting the accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and complying with applicable requirements under the Americans with Disabilities Act (ADA) and California regulations. Our goal is to make our website navigable and functional for users with visual, auditory, motor, cognitive, or other disabilities, ensuring equal access to our products and services.

Accessibility Features

We continuously work to improve the accessibility of our Site. Current and planned efforts include:

Screen Reader Compatibility: Ensuring our website is compatible with popular screen readers, such as NVDA, VoiceOver, and JAWS, by using semantic HTML and ARIA (Accessible Rich Internet Applications) landmarks.
Keyboard Navigation: Designing our Site to be fully navigable using a keyboard, allowing users who cannot use a mouse to access all features, including menus, forms, and checkout processes.
Text Alternatives: Providing alt text for images and captions for multimedia content to support users with visual or hearing impairments.
Color Contrast: Using sufficient color contrast ratios to ensure readability for users with visual impairments, such as low vision or color blindness.
Adjustable Text Size: Supporting browser-based text resizing without breaking the Site’s layout or functionality.
Clear Design: Maintaining a consistent, intuitive layout with descriptive labels and instructions to assist users with cognitive or learning disabilities.

Ongoing Improvements

We regularly evaluate our website’s accessibility through user feedback, automated testing tools, and manual audits. Our team works to identify and address barriers to access, incorporating updates to meet or exceed WCAG 2.1 guidelines. We also train our staff to understand accessibility best practices to better serve our community.

Limitations and Exceptions

While we strive to make our entire Site accessible, some third-party content or tools (e.g., payment processors or external links) may not be fully under our control. We are committed to working with our partners, such as Shopify, to ensure their services align with accessibility standards as much as possible. If you encounter inaccessible third-party content, please let us know, and we’ll do our best to provide alternative solutions.

Feedback and Assistance

We welcome your feedback to help us improve our website’s accessibility. If you experience any difficulties accessing our Site or have suggestions for improvement, please contact us:

Email: support@goodgoodganjashop.com
Website: goodgoodganjashop.com
Hours: Monday–Sunday, 10 AM–9 PM

To assist you effectively, please provide:

A description of the issue or barrier you encountered.
The specific page or feature on our Site where the issue occurred.
Any assistive technology you’re using (e.g., screen reader, keyboard-only navigation).

We’ll respond promptly to address your concerns and provide alternative ways to access our content or services, such as phone support or text-based assistance.

Compliance with Regulations

Good Good Ganja Shop is committed to complying with the Americans with Disabilities Act (ADA), California’s Unruh Civil Rights Act, and other applicable accessibility laws. For medical cannabis purchases, we also ensure compliance with California cannabis regulations, requiring a valid medical cannabis recommendation for applicable orders.

Contact Us

We’re here to support you and ensure your experience with Good Good Ganja Shop is seamless and inclusive. For accessibility-related questions or assistance, reach out to us:

Email: support@goodgoodganjashop.com
Website: goodgoodganjashop.com
Hours: Monday–Sunday, 10 AM–9 PM

Thank you for choosing Good Good Ganja Shop. We’re dedicated to making your cannabis shopping experience accessible, welcoming, and full of good vibes!

Disclaimer: This policy may change without notice. Check our website for updates. Stay informed about California cannabis and accessibility regulations, as they may evolve.